2/24/2023 0 Comments Remote mouse server qr codeQR codes are an ideal tool to pair with enterprise collaboration tools like remote visual assistance technology. Help Lightning customers are leveraging QR codes to boost their remote assistance software ROI (Return On Investment) and deliver outstanding support for their customers.Ĭontact us for a few examples of QR codes in use! QR Codes for Remote Field Support Services QR codes remain a constant presence in manufacturing and inventory management, and they’re now used in nearly every business vertical. Today, they’re used just about everywhere, from restaurants to assembly lines. They were first used to track cars through plants. QR codes got their start in the manufacturing industry. The smartphone reads the QR code and initiates the appropriate action, like opening a web page or starting a phone call. Users don’t need to download anything extra to use QR codes all they have to do is open their camera app, point, and click. When remote assistance software is used in tandem with QR codes in healthcare and other industries, companies can reduce vehicle trips, save money and move closer to reaching their carbon neutral goals.Ī quick response code, or QR code, is a barcode that can be placed anywhere and read by mobile phone cameras. Remote assistance technology removes barriers to customer care and QR codes are a powerful complementary tool for remote-first service that give instant access to support. If your customer has a bad experience trying to get help, they’ll remember it for a long time. Effective remote service means helping customers in a way that easily fits into their workflows.
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